These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

1. Intellectual Property

​ ​The content, design, logos, trademarks, and other intellectual property displayed on the Website are the property of Samson Store. You may not use, reproduce, modify, distribute, or display any of the intellectual property without prior written consent.

 2. User Obligations

​ ​a. You agree to use the Website in compliance with applicable laws and regulations. b. You are responsible for maintaining the confidentiality of your account information, including login credentials. c. You agree not to engage in any unauthorized or illegal activities that may disrupt or harm the Website, its users, or third parties.

3. Limitation of Liability

​ ​a. The Website and its content are provided on an "as is" basis without warranties of any kind, whether express or implied. b. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website. c. We do not endorse or assume responsibility for the accuracy or reliability of any content or information provided on the Website.

4.  Third-Party Links

​ ​The Website may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for the content, privacy practices, or actions of these third-party websites. Accessing third-party websites is at your own risk.

5. Modification and Termination

​ ​We reserve the right to modify or terminate the Website or any part of it at any time without prior notice. We may also update or revise these terms and conditions periodically, and your continued use of the Website after such changes constitutes acceptance of the modified terms.

6. Governing Law and Jurisdiction

​ ​ ​This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in California.


Welcome to Samson Store! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website. By using our website, you consent to the practices described in this policy.

We may collect various types of personal information from you, including but not limited to:

  • Name, email address, and contact details when you submit forms or interact with our website.
  • Communicate with you regarding your inquiries, orders, and customer support.
  • Process transactions and fulfill your orders.
  • Send you marketing communications with your consent, which you can opt out of at any time.
  • Analyze and monitor usage trends and preferences to enhance our website's functionality.
Refund or exchange policy
  1. Eligibility for Refunds
  • Defective or damaged products upon delivery.
  • Incorrect items shipped.
  • Unfulfilled orders or items not received.
  1. Refund Methods 
  • Full refund to the original payment method.
  • Exchange for a replacement product.
  1. Refunds 
  • Refund requests must be made within3 to 5days of delivery.
  1. Return Shipping and Restocking Fees
  • Customers may be responsible for return shipping costs unless the return is due to a defective or damaged product.
  • Restocking fees of 10% may apply for certain products or circumstances.
  1. Condition of Returned Items:
  • Items must be unused, unopened, and in their original packaging.
  • Items must be in resalable condition.
  1. Refund Processing Time vary from 3 to 7 business days after the returned items are received and inspected.
  2. Exceptions and Non-Refundable: Final sales items, such as close outs, clearance or discounted products are non-refundable.

Customer Responsibilities:

  • Providing accurate and complete information for the refund request.
  • Coordinating return shipping and following any instructions provided.

Communication Channels for Refunds.

  • For Refunds request or assistance send us an email to info@samsonpharmaceutical.com

 


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